September 2010 ~ October 2010

My Roles ~ Facilitator, Coach

Scotia Capital

Facets of a Great Coach

As an instructional designer for this program, I helped Sales Group and Service Group managers of Scotia Capital improve their coaching skills.

My contribution was in writing two video scripts, along with companion guides for facilitators, that allowed program participants to discern the differences between a poorly executed coaching session and a well-executed coaching session.

Project Lead:  playsthatwork Inc.