Projects ~ Sales Skills Training Ottawa, Toronto & Beyond Scotiabank – Commercial Sales Excellence INovember 1, 2014 Scotiabank – Discover ProgramOctober 30, 2014 Scotiabank – Commercial Sales Excellence IIApril 1, 2014 Scotiabank – Bridging the ConversationMarch 1, 2012 Philips Healthcare – Presentation TrainingDecember 1, 2010 RSA – Impact and Influence for LeadersJune 1, 2010 Hay Group – Business Development WorkshopFebruary 1, 2009 Merrill Lynch – Prospect Practice for Financial AdvisorsDecember 1, 2007 HSBC – Credit Cards, Service PlusDecember 1, 2007 Watson Wyatt – Presentation TrainingApril 11, 2007 Manulife – Presentation TrainingApril 11, 2007 TD Canada Trust – Customer Service and Cross-selling for CRCsDecember 1, 2006 CIBC – Relationship Building for Financial AdvisorsDecember 1, 2006 First Tennessee – Wealth Management, Phone SalesDecember 1, 2006 CitiMortgage – Sales LeveragingDecember 1, 2006 Bank of America – Business Banking and Premier Call CoachingDecember 1, 2006 TD Canada Trust – Market MasterDecember 1, 2006 TD Canada Trust – Successful Telephone Conversations for Financial AdvisorsDecember 1, 2006 BB&T – Relationship Building in Core RegionsDecember 1, 2006 Countrywide – Home Loans, Selling for Call Conversion SuccessDecember 1, 2006 U.S. Bank – Small Business SuccessDecember 1, 2006 CitiFinancial – Auto Loans, Customer Service and Cross-Selling for CSRsDecember 1, 2005 TD Waterhouse – Service Plus for Investment RepresentativesDecember 1, 2005 GE Capital – Home LoansDecember 1, 2005 Northern Trust – Consultative Selling for Wealth StrategistsDecember 1, 2004 Bank of America – Small Business Call CoachingDecember 1, 2004 Northern Trust – Relationship Management SkillsDecember 1, 2004
