Brie Barker
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Projects ~ Customer Service Skills Training

Ottawa, Toronto & Beyond
HSBC – Credit Cards, Service Plus

HSBC – Credit Cards, Service Plus

December 1, 2007

TD Canada Trust – Customer Service and Cross-selling for CRCs

TD Canada Trust – Customer Service and Cross-selling for CRCs

December 1, 2006

BB&T – Retail Relationship Building

BB&T – Retail Relationship Building

December 1, 2006

CitiMortgage – Sales Leveraging

CitiMortgage – Sales Leveraging

December 1, 2006

Ameriquest – Loan Servicing

Ameriquest – Loan Servicing

December 1, 2006

GE Capital – Frontline Associate Onboarding

GE Capital – Frontline Associate Onboarding

December 1, 2006

CitiFinancial – Auto Loans, Customer Service and Cross-Selling for CSRs

CitiFinancial – Auto Loans, Customer Service and Cross-Selling for CSRs

December 1, 2005

RBC – Informing Customer of the Credit Decision

RBC – Informing Customer of the Credit Decision

December 1, 2002