by Brie Barker | Dec 1, 2007
PROJECT 2007 My Roles ~ Facilitator, Coach TD Canada Trust Coaching for Human Resources Counsellors I helped HR counsellors improve their ability to have effective conversations with the bank’s employees, especially regarding career counselling, termination and...
by Brie Barker | Dec 1, 2006
PROJECT 2006 My Roles ~ Instructional Designer, Facilitator, Coach TD Canada Trust Customer Service and Cross-selling for CRCs I enabled participants (Customer Service Representatives) to practice the skills required to effectively manage inbound customer care calls,...
by Brie Barker | Dec 1, 2006
613-697-5880 <> brie@briebarker.ca PROJECT 2006 My Roles ~ Facilitator, Coach TD Canada Trust Market Master I helped Branch Managers and Small Business Advisors learn how to have more effective, initial conversations with prospects (small business owners) who...
by Brie Barker | Dec 1, 2006
613-697-5880 <> brie@briebarker.ca PROJECT 2006 My Roles ~ Facilitator, Coach TD Canada Trust Successful Telephone Conversations for Financial Advisors I helped financial advisors learn how to deal more effectively with a variety of client needs and issues, in...